
Friday, April 3, 2009
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When we think of quality in terms of health care, we typically think of patient satisfaction with the services, facilities, and the outcome. However, we’ve all heard stories of how the quality of care in the United States is simply substandard with some getting care (ie. treatments/tests) that they don’t need and others not getting the care they do need. How should we address these issues? Why does it seem so difficult to improve quality? What do you think makes for “good” quality of care?
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